Staffing is the process of matching the jobs with capable people. It is concerned with the selection, placement, growth and development of people in an organisation. It involves the determination of what personnel are needed, in what quantity and of what quality. It is development-oriented as it tries to maintain and develop employees through appropriate training and compensation programmes. The main features of staffing may be stated thus:
1. Staffing involves people: Staffing is difficult because it deals with people. Unlike the other managerial functions such as planning, organising and controlling that may be totally objective and performed almost mechanically, staffing function is difficult to perform. Where right kind of people are not selected, many problems may crop up later on.
2. Staffing is development-oriented: Staffing is not simply hiring people. It aims at developing people through training. It also aims at maintaining people through appropriate compensation policies.
3. Staffing is continuous: People join and leave organisations for a number of reasons. To meet the growing needs of an organisation, new hands have to be hired from time to time. Staffing, thus, is a continuous activity. It is an integral part of the management process and is performed by every manager on a continuous basis.
4. Staffing is a three-step process: Staffing, basically, involves three things:
l Hiring the right kind of people to fill vacancies.
l Developing their skills through training, and
l Maintaining them by creating favourable conditions of work.
Stated precisely, the purpose of staffing is to ensure that the right number and right type of people are working on the right jobs at the right time and place.
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